SHIPPING:
We currently ship to addresses within the United States only, with a flat shipping fee of $4.99. Orders are processed on business days, typically within 0–1 day, and delivery takes about 3–5 business days. Once shipped, we provide tracking information via email. Please ensure your shipping address is accurate, as we are not responsible for delays or lost packages due to incorrect information. For assistance, contact us at support@Nylvia.com.
RETURN & REFUND:
We accept returns within 30 days of delivery for unused, unworn items in original condition, including all packaging and tags. A valid proof of purchase is required. Non-returnable items include used or damaged products, final sale items, and gift cards. To initiate a return, contact our support team with your order number and reason for return. Refunds are processed within 5–10 business days after inspection. Customers cover return shipping costs.